IMCS IV

Contract Information
Contracting Agency: US Army, Network Enterprise Technology Command (NETCOM)
Period of Performance: June 18, 2023 through June 17, 2028, with option through June 17, 2033.
NAICS: 541513 – Computer Facilities Management Services
Contract Number: W91RUS-23-D0009
Ceiling: 900M
Contract Type: IDIQ     
Task Order Types: FFP, Cost Reimbursement
Prime or Subcontract: Prime

Points of Contact
Vision IT is committed to providing the best possible service.  For questions regarding our IMCS IV services, please contact:

 Phone: (210) 591-7984

Fax: (877) 823-2933
Email: IMCSIV-Contract@visionit.us

 

Technical/Business Development
Toni Woolridge
Email:  toni.woolridge@visionit.us

 

Overview:
The Information Management Communications Services IV (IMCS IV) contract serves as a pivotal resource for the U.S. Army, providing a $900 million ceiling for a broad range of IT and communications support services across Army installations in the United States and Puerto Rico. It is designed to streamline the Army’s network operations by offering telecommunications support for C4IM, advanced Information Technology Services (ITS), comprehensive Land Mobile Radio (LMR) Network Management, and support for both inside and outside plant operations. The contract enables task-oriented, performance-based acquisition and affords the Army strategic, long-term planning capability for its complex IT service needs. It is a framework built to adapt and extend, facilitating up to five years of ordering with the option for an additional 60 months of service, ensuring sustained support in the areas of cybersecurity, network enhancements, and technology upgrades essential for maintaining the operational effectiveness and security of the Army’s communications infrastructure.

Supported Functional Areas:

• Unified Telecommunications for Command, Control, Communications, Computers, and Information Management (C4IM)
• Inside Plant (to include Tier I and II Support)
• Customer Services (Telephone)
• Outside Plant (to include Cable Audits)
• Help Desk Assistance
• Hardware and Software Installation and Troubleshooting
• Webmaster Support
• Video Teleconferencing (VTC)
• Technical Control Facility (TCF) Operations and Maintenance (O&M)
• Voice Over Internet Protocol (VoIP/VoSIP)
• Configuration Management of Installation Infrastructure
• Radio System Network Management including Land Mobile Radios (LMR), Towers, and Control Systems

Contract Benefits:
The IMCS IV contract, valued at a ceiling of $900 million, is strategically designed to offer the U.S. Army a comprehensive array of communication and technology services, essential for installations across the United States and Puerto Rico. This approach emphasizes performance-based acquisition, enabling the focus on desired outcomes rather than specific methods of execution, enhancing efficiency and effectiveness. It provides a five-year period for placing orders, facilitating strategic, long-term planning for the Army’s diverse information technology needs. Furthermore, this contract includes an option for extending services for up to an additional 60 months beyond its original end date, potentially until June 17, 2033. This extended timeframe and substantial contract value underscore the contract’s role in supporting the government’s goals of modernizing and securing its IT infrastructure, offering both flexibility and stability in meeting future challenges and requirements.

Team Vision IT:
Selecting Vision IT for the IMCS IV contract and subsequent Task Orders (TOs) brings the government substantial benefits, leveraging their expertise proven by exceptional Commanders Cybersecurity Readiness Inspection (CCRI) experience and intimate familiarity with NETCOM and Army Enterprise Services. Vision IT’s proactive strategy promises optimized network performance, reduced downtime, and increased system availability. Their unique service delivery methodology, coupled with their commitment to clarity and professionalism, ensures rapid and flexible response to the Army’s evolving IT requirements, far exceeding standard contractual expectations. Through Vision IT’s management, critical IT support will be timely and effective, adhering to Army directives. Their strategy incorporates lessons learned from other successful Army support initiatives, promising to deliver not only operational excellence but also a continuous improvement ethos that aligns with the government’s strategic objectives for IT modernization and cybersecurity.

Quality Assurance

At Vision IT, we are committed to delivering high-quality services that align with customer objectives while ensuring efficiency and cost-effectiveness. Our Quality Assurance Program (QAP) is structured to support continuous improvement, risk management, and customer satisfaction—key principles of CMMI and ISO 9001:2015. The flexibility of our QAP allows us to adapt to diverse customer requirements while integrating best practices, process efficiency, and cost-saving strategies.

Our QAP is built on a structured, four-part approach that ensures quality, consistency, and compliance:

• Quality Management Program – A structured framework that establishes quality objectives, defines key performance indicators, and ensures alignment with organizational goals and customer expectations.
• Implementing Procedures – Standardized processes and guidelines that ensure consistency, efficiency, and adherence to CMMI and ISO 9001:2015 quality management principles.
• Program/Task Documents – Comprehensive documentation of operational workflows, roles, and responsibilities to ensure clarity, accountability, and risk-based decision-making.
• Quality Records & Performance Monitoring – Data-driven tracking and reporting systems to measure performance, evaluate risks, and drive continuous improvement through regular assessments and customer feedback loops.

Our approach enables Vision IT to deliver reliable, high-quality solutions while proactively identifying areas for process enhancement, reducing risks, and ensuring sustained compliance with industry-leading quality management frameworks.